Welcome to Kerala Express Restaurant, where we strive to bring the authentic flavors of Kerala to your doorstep with our reliable delivery services. Please take a moment to review our delivery policy:
1. Delivery Area:
- Our delivery services cover a radius of approximately 20 km around Al Dhait South, where Kerala Express is located.
2. Delivery Charges:
- A nominal delivery fee is applicable based on your location:
- For deliveries within a 10 km radius, a charge of 5 AED applies.
- Deliveries between 10 km and 20 km are subject to a charge of 10 AED.
3. Minimum Order Requirement:
- To qualify for delivery, a minimum order amount may apply. Please check the ordering platform or contact our team for details.
4. Payment Methods:
- We offer the convenience of multiple payment methods, including:
- Online Payment: Securely pay through our online platform.
- Cash on Delivery: Pay with cash upon receiving your order.
5. Order Confirmation:
- Upon successful placement of your order, you will receive a confirmation email or message with the estimated delivery time.
6. Delivery Time:
- Our team endeavors to ensure timely deliveries. However, please note that delivery times may vary, especially during peak hours or unforeseen circumstances.
7. Quality Assurance:
- We take pride in delivering dishes of the highest quality and freshness. If you encounter any issues, kindly contact us promptly for assistance.
8. Feedback and Assistance:
- Your feedback is invaluable. If you have any concerns or queries regarding your delivery, please reach out to our customer support team for prompt assistance.
Thank you for choosing Kerala Express Restaurant. We look forward to bringing the essence of Kerala’s culinary delights to your table. Enjoy your meal!